Lessons Learned from IT Service Management Tool Implementation: Part 10

Tenth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the tenth in a ten part series examining my ITSM lessons learned. …

1 min read

Dec 29, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 9

Ninth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the ninth in a ten part series examining my ITSM lessons learned. …

2 min read

Dec 18, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 8

Eighth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the eighth in a ten part series examining my ITSM lessons learned. …

1 min read

Nov 26, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 7

Seventh in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the seventh in a ten part series examining my ITSM lessons learned. …

2 min read

Nov 9, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 6

Sixth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the sixth in a ten part series examining my ITSM lessons learned. …

1 min read

Lessons Learned from IT Service Management Tool Implementation: Part 6

Sixth in a Ten Part Series

By Chad Greenslade

I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the sixth in a ten part series examining my ITSM lessons learned. …

Oct 13, 2020

Lessons Learned from Agile Transformations: Part 2

Second in a Fifteen Part Series By Chad Greenslade I have often been asked about my lessons learned in delivering Agile transformations. Below is the second in a fifteen part series examining my lessons learned while instituting Agile concepts & practices. …

3 min read

Sep 25, 2020

When Will It End?

Institutional Racism and the War on Drugs By Chad Greenslade The facts are coming out in the Breonna Taylor case. The warrant was intended for the ex-boyfriend, whom investigators knew did not live there. Her ex-boyfriend was already in custody across town when the warrant was served. A judge signed…

3 min read

Sep 24, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 5

Fifth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the fifth in a ten part series examining my ITSM lessons learned. …

1 min read

Sep 18, 2020

Lessons Learned from Agile Transformations: Part 1

By Chad Greenslade I have often been asked about my lessons learned in delivering Agile transformations. Below is the first in a fifteen part series examining my lessons learned while instituting Agile concepts & practices. I hope that these lessons help you on your journey to Agile nirvana. Lesson 1…

3 min read

Aug 28, 2020

Lessons Learned from IT Service Management Tool Implementation: Part 4

Fourth in a Ten Part Series By Chad Greenslade I have often been asked about my lessons learned in implementing an IT Service Management (ITSM) tool. Below is the fourth in a ten part series examining my ITSM lessons learned. …

2 min read